Security Policy
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Registered charity number 1075232

Security Policy

Security Policy
At The Trefoil Guild, we take security of your personal and payment information very seriously.

Website Security
Access to all pages on our website is secured using Transport Layer Security (TLS) with a validated security certificate from a major certification authority.

You may be more familiar with TLS as being the 'https://' in the address bar of your web browser.
TLS is the modern security standard, which has replaced Secure Sockets Layer (SSL).

TLS ensures that any data you may submit into forms on our website is encrypted between your web browser and our web server. This ensures that third parties are unable to intercept and read your personal information.

We would also advise that you follow these simple best practices;
  • use a modern web browser
  • keep your operating system and security software up to date
  • use strong passwords that include a mix of upper and lowercase letters and numbers
  • do not use the same password for other websites, and change your password every few months

Storage of Data
We do not store any sensitive financial information related to transactions made via our website. When you make a payment on our website, the transaction is securely processed by our third party payment processor SagePay. We only store a footprint of your transaction, which includes a summary of what you have purchased, the status of the transaction and the amount.

Any sensitive personal information we may keep is encrypted and stored securely on our web servers. Our web servers are fully managed by a major data centre with ISO 27001 security certification.

Please see our Privacy Policy page for more information on how you can, access, change or remove your personal information and communication preferences with the Trefoil Guild.

Payment Processing
All payments made via our website, are processed securely by SagePay.  SagePay are an industry leader in website payment processing.

The Trefoil Guild does not receive, transfer or process any of your sensitive payment information.
For information on SagePay's security policy please visit this link https://www.sagepay.co.uk/policies/security-policy

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